Booking

Questions about the booking process

I filled out a Registration Form. Why haven’t I been booked yet/why haven’t I been contacted by an instructor?
As soon as you register, our Booking Department works to match you with an available instructor. Our instructors make their own schedules, so it can take a ...
Thu, 4 Feb, 2016 at 6:22 PM
What availability do instructors have in my area?
All our instructors make their own schedules and determine how far they are willing to travel. We have a large roster of instructors in each metro area tha...
Mon, 29 Feb, 2016 at 12:36 PM
How long does it take to book an instructor?
The time it takes to book a swim instructor greatly depends on the season of the year and general demand in your area. We work year round to hire new instr...
Mon, 29 Feb, 2016 at 12:38 PM
Can you tell me who is available before I register? or “I don’t want to enter my cc info to register unless I know someone is available”
Our instructors make their own availability and individually respond to each lesson package based on their current schedule, so we do require a registration...
Mon, 29 Feb, 2016 at 12:40 PM
Can I talk with my instructor before I am booked?
Our booking department hand selects the instructor based on your availability and their experience with the age of your students. When you are booked, ...
Mon, 29 Feb, 2016 at 12:41 PM
After an instructor is booked, can I change my registration?
Yes, however your booked instructor has committed to your current registration including the number of lessons, number of students, duration per lesson, fre...
Mon, 29 Feb, 2016 at 12:51 PM